Sites that specifically focus on high-end goods have stronger protections to make sure buyers get the real thing and sellers aren’t taken advantage of. They are definitely not following their policies,” Johnson said. Also mention to them, that they should cancel the sale with. We take customer complaints very seriously and thoroughly investigate them to ensure all policies were followed.” Firstly, you should immediately inform seller that you have mistakenly committed to buy the item. “When people buy or sell on our marketplace, they’re protected by policies, transaction monitoring and data systems that make eBay a safe and vibrant community.
Gray reached out to eBay, which said in a statement: “eBay is just not structurally equipped with people selling high-end goods to protect both the buyer and the seller,” Howard said. He recommends consumers instead use resale sites designed specifically for luxury goods “I honestly feel that eBay is probably becoming a platform for scammers,” she said.Ĭhannel 2 consumer advisor Clark Howard cautioned against selling high-end goods on eBay. She said it’s the second time she has had an issue like this on eBay with a designer item. Johnson said that when the purse was returned, there were no stains but it did have new scratches. This new selling tactic allows you to directly message auction watchers a lower-price offer.
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#EBAY WATCHER TO BUYER HOW TO#
Teen girl charged with child porn after AirDropping explicit video in school lunchroom, police say How to send an offer to listing watchers Open your Selling page and go to your Active listings For each Fixed Price listing that has watchers, you have a.Man rescued from SC lake shot, killed by boater who helped rescue him.“She got her money back before they let me do anything,” Johnson said.
Ten days after receiving the purse, the buyer filed a claim with eBay, saying it was covered in stains and scratches.
eBay continuously tracks votes (when users click Add to Watch List). Johnson thought she had sold a bag for $1,600 on Christmas Day.Īuthenticators for eBay certify the authenticity and condition of luxury goods. shows you the most popular eBay items in real-time, as voted by eBay users. “Well, my warning would be ‘sellers beware.’ Just because you think you sold it, you may not have sold it,” she said. She said over the past nine or 10 years, she has made more than $6,000 selling things like designer shoes and high-end handbags, but now she’s locked out of the platform because of a fight over a Chanel purse. Tricia Johnson said she sells on eBay as a hobby, not a job.